put a big "x." errors have happened where we've operated on the wrong limb. this is important. finally, these people are human, they're trying to do their best. be courteous, be respectful, and they will do the best for you. >> is there a way with when you go and you're a little worried about whether or not a rsesiden or a student is coming in and say, listen, can i speak to somebody else, without saying, i want to see the real doctor. >> if you're really uncomfortable with the care you're getting, it's true, talk to your attending or talk to the nursing supervisor and say, look, i'm not comfortable and i would like someone else involved in my care. >> all right. dr. steven hoping, thanks so much for joining us. >>> coming up, meteorologist tom kierein what makes the sleep number store different? you walk into a conventional mattress store, it's really not about you. they say, "well, if you want a firm bed you can lay on one of those, if you want a soft bed you can lay on one of those." we provide the exact individualization that your body needs. this is your body there. you ca